Are you looking for a lightweight, yet scalable platform to coordinate work with external partners, individual contributors, contractors and customers?

Heard about how wikis, Web 2.0, and Enterprise 2.0 can enhance collaboration and mobilize self-organization in groups?

Are you looking for a way to collaboratively create an online knowledge base?

Citadel Rock Online Communities Inc. combines the power of wiki collaboration and multimedia communications with a full range of Web 2.0 / Enterprise 2.0 technologies to enhance organizations' productivity, influence and reach.

We focus on providing solutions for:

• Alliance coordination - non-profits, industry groups, research and innovation networks
  
• Customer support - technology companies, service providers, fan-based self-support
  
• Event management - education, non-profit, corporate, special interest groups
  

Our services include:

• TikiWiki implementation and support: Check out our Etazo-branded managed services and support
  
• Integrating software solutions incorporating TikiWiki, other open source software, and existing systems
  
• Incorporating multimedia and multi-platform communications such as video, instant messaging, email, and mobile SMS
  
• Providing platforms that are not only multilingual but facilitate and encourage translation
  
• Evaluating the health on an online community using social network analysis
  

Are you asking: What is a wiki? Here is a fun and educational 4 minute video created by Common Craft Productions. Enterprise 2.0 or Web 2.0? Here are good introductory articles in CIO.com. Enterprise 2.0. Web 2.0.

Or click here to read founder Nelson Ko's blog.

Our customers use our solutions to engage customers, partners and members online, using technologies such as wikis, social networking, blogs, instant messaging, voice, video and web conferencing.

Our products have been used to engage stakeholders, collaboratively work on projects, develop knowledge bases, synthesize diverse viewpoints, preserve organizational memory, and enhance collective intelligence.

Our solutions are based on TikiWiki, an open source wiki platform that is also a full-featured social media, web content management and groupware system. TikiWiki is a mature and reliable platform that has been used in thousands of organizations since 2002 and is supported by a thriving community of developers, documentation specialists, and consultants.

We implement solutions for organizations guided by our mission. We provide:

• Strategy development to identify low-hanging fruits, prioritize objectives, and to develop an action plan.
• Technical implementation and integration of customized TikiWiki open-source software.
• Consulting in the adoption phase involving ongoing community management, evaluation using social network analysis techniques, content and consulting.

Please contact us if you would like to find out more about how our solutions can benefit your organization, or check out our online price list for more information on our Etazo-branded managed services and support for TikiWiki. Click here for founder Nelson Ko's blog.